To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

"Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund oncReturns Policy

Pet Alive return policy is a money back guarantee for one year, if you are not satisfied with our products.Please ship our products back to Native Remedies returns:11675 Fairgrove Industrail Blvd Maryland Heights,MO 63048 USA. Refunds will be processes within 3-10 business days after returns. limited to orders of 200$ or less for larger orders,there is 25% restocking fee.

I also sell Modern cat design furniture,there return policy is they will accept returns ,up to 15 days after delivery but they will only accept returns on items that have not been used.

Shipping

Pet alive sends there products by USPS.

Flat rate- is shipped via USPS 3-5 business days the cost is 5.95

Priority- is shipped via USPS in 2-3 business they add 1$ after the first item and the cost is 7.99

2- Day Guaranteed- shipped in 2 business days guaranteed anywhere in USA the cost 9.95

Guarantee Overnight -shipped next day does not include Saturday No PO Boxes. The cost 19.99 and 1$ each additional item.

Saturday Delivery- Shipped Friday no PO Boxes the cost 32.99 and 1$ per additional item.

Modern Cat designs:

Mails out all orders from there Warehouse within 48 hours and via UPS to your location.

All personal customers and business information submitted through this website will be held confidential.